Get in touch

We're a small, responsive team. Whether you have a question, need help setting up a study, or want to explore working together — we'd love to hear from you.

Say hello

For general enquiries, questions about the platform, or anything else, drop us a line at:

hello@trialflare.com

We aim to respond within one business day.

Support

We believe good support is part of the product. When you run into something — or just want to understand a feature better — we're here to help directly, not through a ticketing maze.

  • In-app help and documentation for common tasks
  • Direct email support for all accounts
  • Priority support and onboarding calls for Pro and Enterprise

Working together

We work closely with academic institutions, independent researchers, and study sponsors to make Trialflare fit the way real research happens. If you're running investigator-led or academic research, Trialflare is free — and we're genuinely interested in understanding how you work.

We're also open to research partnerships, integrations, and deeper collaboration where Trialflare could support your work in ways that go beyond the standard platform. Get in touch and tell us what you're doing.

Start a conversation