ePRO

Real-world ePRO insights at your fingertips

Participant-centric design to maximise retention and compliance

Collect PRO data remotely with configurable questionnaires, automated eDiaries, and real-time compliance monitoring. Available via native app or web browser.

  • Validated questionnaires, eDiaries and cognitive tests
  • Custom scheduling and prompts with AI support
  • SMS, email and WhatsApp integrations
  • Wearables integration for continuous passive data capture
  • Native iOS and Android app, or web
  • GDPR, GxP and HIPAA compliant
  • Photo and video uploads from participants
  • In-app direct messaging for study support
Scorch AI

ePRO for every application

Whether you're running a regulated clinical trial, a pragmatic real-world study, or collecting data across multiple devices, Trialflare ePRO adapts to your needs.

Clinical trials

Capture participant-reported outcomes in regulated environments with validated instruments, full audit trails, and real-time compliance monitoring across multiple sites.

Real-world & remote studies

Reach participants anywhere, at home, at work, or on the move. Designed for pragmatic studies where data needs to flow from wherever your participants are, without site visits.

Any screen, any device

Participants respond on their phone, iPad, laptop, or desktop. The experience adapts seamlessly. Native iOS and Android apps alongside a full web interface.

Seriously secure

Enterprise-grade encryption, UK/EU data residency, and full compliance with GDPR, HIPAA, and 21 CFR Part 11. Cyber Essentials Plus certified.

Two-factor authentication

2FA for all coordinator and admin accounts as standard. Role-based access control ensures team members see only what they need.

Multi-language support

Deploy questionnaires in any language. Participants see forms in their preferred language while coordinators manage everything from a single dashboard.

Participant safeguarding

Built-in safeguarding workflows for sensitive questionnaires. Automatic alerts trigger when responses indicate a participant may need support.

Complete audit trails

Every action is logged with timestamps, user identity, and IP address. Inspection-ready from the moment your study goes live.

Scorch AI

Built for trust, designed for safety

Every layer of Trialflare ePRO is designed to protect your data, your participants, and your study's integrity.

GDPR & HIPAA

Full regulatory compliance with data stored in UK/EU centres.

21 CFR Part 11

Electronic signatures and validated systems for FDA submissions.

ICH GCP

Workflows structured around Good Clinical Practice guidelines.

Cyber Essentials Plus

Independently verified cyber security controls and infrastructure.

Validated and custom questionnaires

Flexible forms

Create any number of questionnaires or forms, validated or fully customised, with comprehensive form logic, branching, and validation built in.

Validated health measures

Providing validated health measures for hundreds of health domains, physical, mental, and social, with adaptive testing built in.

AI-powered form building

Build forms instantaneously. Provide a prompt and Trialflare's AI generates a complete, structured questionnaire ready for you to refine and deploy.

Instant form conversion

Provide any existing form as a PDF or plain text and Trialflare will recreate it for you automatically. No manual rebuilding required.

Trialflare ePRO Trialflare participant engagement Trialflare data visualiser Trialflare eConsent
Participant centric

Validated cognitive tests and health measures built in and ready to deploy.

Participant engagement

Keep participants motivated and informed throughout the study with targeted engagement tools.

Data visualiser

Interactive charts and graphs for exploring participant-reported outcomes across your study.

eConsent

Digital consent capture with e-signatures, video calling, and full audit trails.

WhatsApp

Driving participant engagement with real-time messaging, automated reminders, and two-way communication on the platform they already use.

Instant messages & push notifications

Reach participants the moment it matters. Automated push notifications and instant messages keep them informed, on schedule, and engaged throughout your study.

SMS & email

Automated scheduling, reminders, and notifications delivered via SMS and email, keeping participants on track without coordinator overhead.

A retention and compliance powerhouse

Optimised Comms

Keep participants engaged at every stage of your study. Trialflare connects via the channels they prefer, so you never lose touch and compliance stays high.

Scorch AI

Compliant and secure by default

GDPR, HIPAA, 21 CFR Part 11, ICH GCP, and Cyber Essentials Plus certified. UK/EU data centres, 2FA, role-based access, and full audit trails on every action.

GDPR HIPAA FDA 21 CFR Part 11 ICH GCP Cyber Essentials Plus

Learn more about

Scorch AI

How a typical ePRO study works

Participants need no training. Your team gets the data they need, without the chasing. Four steps from setup to insight.

Faster setup

AI-accelerated form building with validated questionnaires, cognitive tests, and eConsent ready to deploy from day one.

Better retention

Participants complete assessments at home on their own schedule, dramatically reducing dropout rates.

Reduced cost

Eliminating site overhead and travel costs makes rigorous research accessible at any scale.

Faster insights

Real-time data collection reduces transcription errors and enables instant query resolution.

01

Design your instruments

Build questionnaires and eDiaries using a straightforward form builder. Choose from numeric scales, Likert items, multiple choice, free text, and more.

02

Schedule & assign

Attach instruments to your study timeline. Participants receive a secure link at the right moment, on the channel that works best for them.

03

Collect on any device

The participant interface is clean, mobile-optimised, and works in any modern browser or via native app. Automated reminders keep responses on track.

04

Monitor, analyse & export

Responses feed straight into real-time dashboards with custom charts and compliance views. Export clean datasets at any point during or after your study.

Who we work with

Ready to capture better participant data?

Get started with Trialflare ePRO today.

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