Participant engagement tools
Maximise retention, compliance and communication across every touchpoint. Automated workflows keep participants informed and on track from enrolment to close-out.
Track participant engagement, response rates, and compliance across your entire study.
Schedule SMS, email, WhatsApp and push notifications to keep participants on track.
Book and manage video appointments with participants directly within the platform.
Personalised calendars for each participant showing upcoming visits, tasks, and deadlines.
Reach participants on the right channel, at the right time, with the right message.
Personalised participant calendars with visit scheduling, video call booking, and automated reminders. Reduce no-shows and keep your study timeline on track.
Reach participants on the channel they prefer. Schedule messages, send reminders, and share resources via WhatsApp, SMS, push notifications, or email from one platform.
Automatically trigger a staff member to reach out and engage with participants when certain data arrives. Set rules based on questionnaire responses, missed submissions, or wearable thresholds to ensure timely follow-up.
Enterprise-grade encryption, UK/EU data residency, and full compliance with GDPR, HIPAA, and 21 CFR Part 11. Cyber Essentials Plus and Assurance certified.
Reach participants on their preferred channel. WhatsApp, SMS, email, push notifications, and in-app messaging all managed from a single dashboard.
Automated visit reminders and appointment booking keep participants informed at every stage. They always know what is coming next.
If a participant misses a reminder or fails to respond, escalation rules automatically notify the coordinator, PI, or designated team member.
Track response rates, message open rates, and engagement trends across your study. Identify at-risk participants before they drop out.
Every layer of Trialflare's engagement tools is designed to keep participants informed, connected, and committed to your study.
Full regulatory compliance with data stored in UK/EU centres.
Electronic signatures and validated systems for FDA submissions.
Workflows structured around Good Clinical Practice guidelines.
Independently verified cyber security controls and infrastructure.
Intelligent communication that adapts to each participant's behaviour and preferences. Automated workflows handle the routine so your team can focus on the relationships that matter.
Visit reminders, questionnaire prompts, and follow-up messages are triggered automatically based on your study protocol and each participant's timeline.
AI analyses participant behaviour patterns to send reminders at the optimal time and through the channel most likely to get a response.
Each participant gets a real-time engagement score based on response rates, timeliness, and interaction patterns. At-risk participants are flagged automatically.
Track participant engagement, response rates, and compliance across your entire study.
Schedule SMS, email, WhatsApp and push notifications to keep participants on track.
Book and manage video appointments with participants directly within the platform.
Personalised calendars for each participant showing upcoming visits, tasks, and deadlines.
Send reminders, collect quick responses, and share study resources via WhatsApp. Participants engage through the messaging app they use every day.
Book and launch video calls directly from the participant timeline using Trialflare's built-in video calling. No external tools or accounts needed.
Bring your participant communications into one place. Trialflare integrates with the channels your participants already use, so messages reach them wherever they are.
GDPR, HIPAA, 21 CFR Part 11, ICH GCP, and Cyber Essentials Plus certified. UK/EU data centres, 2FA, role-based access, and full audit trails on every action.
No complex setup. No separate communication tools. Just a platform that keeps every participant informed and engaged. Four steps from configuration to connected participants.
Timely, personalised communications keep participants informed and motivated throughout your study, reducing dropout rates.
Automated escalation workflows catch disengaged participants early, giving your team time to re-engage before they withdraw.
Automating routine communications saves coordinator time and reduces the manual effort spent chasing participants for responses.
Participants who feel informed and supported are more likely to complete your study and recommend it to others.
01
Choose which communication channels to use for your study. Set up WhatsApp, SMS, email, and push notification templates with your branding and study details.
02
Create automated reminder sequences, escalation rules, and engagement triggers based on your protocol timeline and participant milestones.
03
Participants receive timely, personalised communications on their preferred channel. Calendar invites, resource links, and video call bookings are all handled automatically.
04
Track engagement scores, response rates, and communication effectiveness in real time. Adjust workflows based on what is working and intervene early with at-risk participants.
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Get started with Trialflare's participant engagement tools today.
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